Advice regarding events from Monday 16th March
Latest News regarding Coronavirus.
Monday 23rd March 9.30am
ASM Global has been closely following the federal and state governments’ management of the COVID-19 outbreak, and takes seriously our responsibility for the health and well-being of our patrons, clients and employees coming to Suncorp Stadium.
Following the initial announcement by the Prime Minister, we are making contact with our hirers of events in Suncorp Stadium to discuss the potential to reschedule those events that will be affected by the advice to not proceed with events expecting to attract more than 500 people.
This announcement has come suddenly yesterday afternoon and whilst we have been anticipating a variety of scenarios, it will take some time to resolve the arrangements for each event.
These new arrangements commence on Monday 16th March.
It is our intent to advise patrons expecting to attend such events of the new arrangements as news comes to hand. This will be done via our web site, through notification directly to ticket holders, for ticketed events and via organisers of events for which they have the patron contact details.
Should a ticketed event be cancelled altogether, refunds will be automatically made, directly to the original payment account. All ticket sales proceeds are held securely by Suncorp Stadium and are available for return to Ticketek to enable the refunds. For more information Click Here.
Due to the number of events affected and consequently the numbers of patrons involved, we would appreciate your patience in not calling us or Ticketek, and look out for the information to appear on our web site or for an email from us.