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COVID Safe at Suncorp Stadium!


 

Information for fans heading to Suncorp Stadium


 


The next event at Suncorp Stadium is:
- Brisbane Broncos v North Queensland Cowboys | Thursday September 24
 



Suncorp Stadium has worked closely with Queensland Health and ASM Global in developing our VenueShield COVID-Safe plan to safely return fans to the stadium. 

While we are looking forward to welcoming you back to Suncorp Stadium, due to the changed conditions under COVID-19 we ask that you read and understand the important information below. This information will be updated for each event at the Stadium.

View our full conditions of entry here.

 

TRANSPORT INFORMATION

 

Ticket holders can catch regular services and any event services for free on all Transport for Brisbane and Queensland Rail City Network services from 4 hours before until 4 hours after the event.
 
Learn more about getting to the game here.
 

THINGS TO KNOW BEFORE YOU ARRIVE

 

 

  • Stay home if you are feeling unwell or showing symptoms of COVID-19

  • Stay home if you have been overseas or to a COVID-19 Hotspot in the last 14 days or if you have been in contact with someone who has been overseas or to a COVID-19 Hotspot in the last 14 days. COVID-19 Hot Spots information.

  • There will be no cash facilities at the Stadium. All transactions will be by contactless card

  • Any bags must be less than A4 size to reduce contact between staff and patrons. Note that due to COVID-19 there will be no cloaking facilities available

  • For patrons with young children, please note your pram must fit under your seat as cloaking is not available. You may be required to relocate if you are unable to fit your pram under the seat.

  • Please enter via the gate indicated on your ticket.

  • Each patron will need to ensure they have their own ticket for this event. 
    Please read the mobile ticketing FAQs here
 


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THINGS TO KNOW AT THE EVENT:

 

  • Maintain social distancing of 1.5m with people outside of your immediate group when entering or exiting the venue, or moving around the Stadium

  • Cooperate with Suncorp Stadium Staff directives

  • Practice high-level hand-hygiene
  • Zones have been established in the seating bowl to minimise unnecessary movement in the Stadium. Please remain within the zone to which you have been assigned and only use your designated seat. Learn more about our approved seating patterns here.
  • Please only use toilets and catering facilities within your designated area.  The same products are available at all outlets.
  • Due to restricted catering service, tea and coffee facilities will not be available in the stadium for the event.




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EXITING THE EVENT:
 

  • Exiting will occur one zone at a time to assist with social distancing and reducing congestion. Please be patient, follow staff directions and maintain social distancing when exiting the venue.



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WET WEATHER

 

  • Due to the strict COVID Safe measures we are operating under, we are unable to provide additional areas for the relocation of patrons. Please make sure you are prepared and bring a poncho or raincoat with you to the event.
  • Limited ponchos will also be available to purchase from merchandise outlets at the venue.
 

 

 

We are also asking all of our visitors to read and work with our Visitor Buy-In template.

 

Suncorp Stadium Visitor Buy-In


It’s great to welcome back fans to the Stadium. We’ve been working hard to put measures in place to ensure events are as safe as possible. To a certain degree, these measures will only work if everyone buys in.

To make the Stadium the safest it can be for you and others, we are asking you to play a role. We need you to:

  • Maintain social distancing of 1.5m with people outside of my immediate group when entering or exiting the venue, or moving around the Stadium

  • Only use the seat that has been designated to you

  • Cooperate with Suncorp Stadium Staff directives

  • Be aware that cashless payments only will be in use for food and beverage and merchandise sales

  • Practice high-level hand-hygiene using the sanitiser stations installed in the Stadium

  • Stay home if you are feeling unwell or showing symptoms of COVID-19

  • Stay home if you have been overseas or to a COVID-19 Hotspot in the last 14 days or if you have been in contact with someone who has been overseas or to a COVID-19 Hotspot in the last 14 days

  • Remain within the zone allocated on your ticket

  • Only leave the stadium when your zone is called to assist with an orderly exit

By attending Suncorp Stadium you acknowledge your role in helping to successfully carry out the COVID-19 Safety Plan.

For further safety precautions we also encourage the download and use of the Australian Government’s COVID-Safe app. More info can be found here.

By playing your part, you will help ensure we all enjoy a comfortable and safe experience at Suncorp Stadium and continue to see the benefits of fans returning to live events.