The Venue has worked with the NRL to provide 2025 Stadium Members access to the NRL Pacific Championships via online redemption through the Members Portal.

This is not a same-seat event, and your Stadium Member Card/s will not scan entry into the venue for this event.

All Stadium Members will have access to best available seating in the Eastern Grandstand on Level 5 adjacent to the Emerald Lounge. This will provide all Stadium Members with Premium seating, along with access to the Emerald Lounge facilities including the Members Restaurant & Bars.

The Members Gate C Concierge Desk will be open for this event to assist any Members and their Guests.

Accessing Digital Tickets for 2025 Pacific Championships

STEP 1

Login to the Members Portal and click on the Digital Tickets tab.

Step 1

STEP 2

The next page will show a  – – Select Event – –  drop down, use this to select Pacific Championships 2025. Complimentary tokens do not apply for this event.

Step 2

STEP 3

Once you have selected the event, you will note this message appears where your Member Seats would usually appear: 'There are no tickets available to send'. That is because all Stadium Members are accessing best available seats, and not their regular seating for this event – ignore that message and click on the 'ACCESS GUEST PASSES' button in the bottom right corner of the screen to access the best available seats on Level 5.

Step 3

STEP 4

You will note on the next screen that you have Bonus Tokens in your bank – these act as your regular seats (therefore if you hold 2 x 2025 Membership Seats, you will have 2 Bonus Tokens).

In the Token Guest Ticket line item, you can use your Bonus Tokens to redeem your regular Membership seat/s. If you want to purchase additional guest passes, you can do so in the same transaction by using the Guest Ticket line item. Once you’ve selected a the Qty, click 'NEXT'.

Hint – if you only want to redeem the total number of seats you hold, DO NOT enter a quantity against the line item with a dollar value in the Price section.

Step 4

STEP 5

You will then see the mapping area; you can select one of the available sections which has a blue box around it. Once you select the section, click 'NEXT'.

Step 5

STEP 6

You will now be able to select Available seats on that sections map. Once selected the seats will highlight blue then click 'NEXT'.

Step 6

STEP 7

On the final payment step, if you have only used your Bonus Tokens (to redeem your regular seats), no payment will be required and you can finalise by clicking 'SUBMIT'. If you have purchased additional Guest Passes, an area to select Credit Card or Invoice payment will appear – complete the payment selection process and Click 'SUBMIT'.

STEP 8

Whether payment was required, or you used tokens the final screen will present the above confirmation. You can then select 'SEND TICKETS' to access the digital ticketing.

Step 7

Tickets will be in your Members Portal for the upcoming event and can be shared via email to yourself or a guest.

Step 8

Login to your Member Portal now to redeem tickets.

Should you have any questions or need assistance, please don’t hesitate to contact our team via members@suncorpstadium.com.au or 07 3331 5050.

FAQ's

No - All Members will need to redeem tickets for Best Available Seats using the above method.

We understand Members love their seats, however for some events where a non-traditional seating configuration is used by the event owner (Stadium hirer) the venue provides the best possible alternative. The Stadium has worked with the NRL to provide 2025 Members access to the best available seating in the Eastern Grandstand on Level 5 adjacent to the Emerald Lounge. Further information on the different types of Stadium Members events can be found in the 2025 Suncorp Stadium Membership Terms & Conditions under Point 1. Events.

Absolutely, you can access more information on the Handbook about the Emerald Lounge and Members Restaurant. Please note the XXXX Members Bars located on Level 3 will not be operating for Members for this event.

Yes, please follow the instructions above to access Digital Ticking for the NRL Pacific Championships, you’ll be able to access the following:

  • Best Available seats in replacement of your regular Members Seats using Bonus Tokens
  • The ability to purchase additional Guest Passes for $75

As the 2025 Pacific Championships is not an NRL regular season home game, Complimentary Guest Pass tokens do not apply

Our team will personally concierge these requests for you to make sure the best seating is allocated for the requirements of you and/or your guests. Please call our team Monday – Friday 8:30am to 5:00pm on 07 3331 5050 or alternatively email members@suncorpstadium.com.au. If this is a request on a match day, we ask that you please email, and our team will touch base within 3 hours of gates opening times to assist. You can also see our staff at the Gate C Concierge Desk once gates open for an event.

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Internal view of Suncorp Stadium's Emerald Lounge during an event.