Suncorp Stadium Aerial

FAQs

What is Suncorp Stadium’s seating capacity?

The official seating capacity of Suncorp Stadium is 52,500.  In concert mode the venue can host up to 60,000 patrons.
 

How do I become a Suncorp Stadium Member?

If you’re looking for the best seat in the house, exclusive access to premium food and beverages and so much more, please visit our Stadium Members page or call 07 3331 5050.
 

Can I hire out a function space at Suncorp Stadium on non-event days?

Make your event one to remember and host it in one of our exclusive function rooms! There are eight function rooms throughout the Stadium varying in capacity from 78 persons to 800 persons. Suncorp Stadium can be hired out for conferences, functions and meetings on non-game days. If you would like to find out more, please visit our Venue Functions page.


Can I hire out Suncorp Stadium for a particular event or activity?

Suncorp Stadium has a very heavy Event Schedule and due to this, we do not hire out the venue. 


How do I book or enquire about event day corporate packages?

To view our latest packages, please visit our Corporate Packages page.

To keep up with all our corporate offers and updates, please register your interest here.

For Corporate Packages for a single home game for Brisbane Broncos, Queensland Reds and Brisbane Roar, please contact the hirer directly. 


Can I see inside Suncorp Stadium on a non-event day?

Suncorp Stadium has a team of dedicated staff who conduct Venue Tours on Thursdays at 10.30am (subject to availability). Bookings are essential. To confirm your place on a tour or for private group booking, please book on our Venue Tours page.
 

Can I sit in and watch my team’s training sessions?

Brisbane Broncos, Queensland Reds and Brisbane Roar don’t host training sessions at Suncorp Stadium. If an open training session is available to the public, it will be advertised via our Social Media platforms.


How to find out about Employment opportunities at Suncorp Stadium 

Please keep an eye on our Careers page. For casual event and cleaning staff, the Stadium do an intake each year and advertise this on our Careers page and Social Media platforms. 


How do I find out about curtain raiser information and upcoming events at Suncorp Stadium?

Find out what’s happening at Suncorp Stadium, including match day timings, on our What’s On page.


Where can I view my gate entry location?

Before you go, check out the Stadium Seating Map to find your gate location, as well as transport information and drop off and pick up zones. 


Can I smoke inside Suncorp Stadium?

Suncorp Stadium is a smoke-free venue. Patrons must exit the stadium if they wish to smoke. This includes e-cigarettes. Please ensure you keep your event ticket to be scanned upon exit and re-entry to the venue.
 

Can I purchase merchandise at Suncorp Stadium?

Selected merchandise will be available for purchase at Suncorp Stadium on event day.


What happens when bad weather is forecast for an event?

Suncorp Stadium is an outdoor, open-air facility. An event may be delayed if adverse weather is experienced, however, this decision is determined by the club or event promoter.  Patrons should check Suncorp Stadium’s Social Media platforms for updated details, and prepare for wet weather by bringing jackets or ponchos. Umbrellas are not permitted to be used inside the venue as they block the view of other patrons.


Can I exit and re-enter Suncorp Stadium during an event?

Passes-out are now issued at the Northern and Southern Plaza ends of the Stadium.
 

Will there be road closures around Suncorp Stadium during events?

Road closures will be in place around Suncorp Stadium before, during and after major events. Please follow directions given by Queensland Police, traffic controllers and traffic signs during these times. For more information, please visit the Brisbane City Council website. 


What should I do if I experience anti-social behaviour at an event?

If patrons require assistance or experience anti-social behaviour they can SMS SunSecure on 0438 717 807


What should I do if I want a birthday/engagement announcement on the big screen? 

The content on the Big Screen is run by the clubs. Please contact the Brisbane Broncos, Queensland Reds or Brisbane Roar with your request.  

Patrons may be subject to wanding and bag checks prior to entering the venue. Please refer to our Conditions of Entry for a full list of permitted and prohibited items. 



What food and drink can I bring into Suncorp Stadium?

Patrons are permitted to bring in homemade food and sealed plastic water bottles.  Food and beverage products purchased at commercial outlets or in commercial packaging are not permitted.  This does not apply to food or beverages for patrons with special dietary requirements provided that such food or beverages are not packaged in prohibited containers such as glass or cans. The stadium has a wide variety of food and beverage options.  


Can I bring in a backpack?

Bags are permitted inside Suncorp Stadium provided they are smaller than A3. Larger bags will need to be cloaked at any of the free cloaking facilities located at the North and South information desks. All bags will be searched upon entry. Avoid delays by leaving large bags at home.


Can I bring in an esky?

Eskies will be permitted inside the Stadium but will be subject to a search and MUST be able to fit under a seat.


Can I bring in my camera?

Cameras with a lens length no greater than 200mm are permitted into Suncorp Stadium. The use of photographic, video or audio equipment for commercial purposes is not permitted. Video and/or audio recorders, commercial digital equipment, camera tripods and/or monopods may be refused entry.


Can I bring in spray on sunscreen?

Sunscreen in aerosol cans is not permitted. However, sunscreen in non-aerosol pump containers is permitted.


Can I bring in a poster, flag or banner to support my team?

Flags or banners are permitted provided they do not contain offensive wording or political messages and are no larger than A3 size. The flag pole must be no greater than 1.5m in length and 2cm in diameter.


Are umbrellas allowed in the stadium?

Umbrellas are permitted but cannot be raised inside the venue as they block the view of other patrons. We recommend that you bring a jacket or poncho if rain is forecast.


Can I bring my child’s stroller into Suncorp Stadium?

Strollers must be cloaked at any of the free cloaking facilities located at the North and South information desks, or stored under your seat if possible. Strollers are not allowed to be used within the seating bowl.


Can I bring hot drinks into Suncorp Stadium?

Thermoses containing tea and coffee are allowed. These may be checked by security due to liquor licencing requirements.


I have a medical condition that requires me to bring in something on the prohibited list. What should I do?

If you would like to bring in a prohibited item due to medical reasons, please contact us prior to attending the event on 07 3331 5000 or info@suncorpstadium.com.au.

Please view our Getting Here page for information about parking and transport at Suncorp Stadium.



How do I get to Suncorp Stadium?

Public Transport is the best way to get to Suncorp Stadium. Your event ticket includes FREE public transport to and from Suncorp Stadium on all regular Queensland Rail train services and Transport for Brisbane bus services. You must have your event ticket to ride. Visit Translink to plan your journey.


Can I park at Suncorp Stadium?

Suncorp Stadium is a public transport destination. There are no public car parks available on event days and fifteen minute parking limits apply across the Lang Park Traffic Area (1.5 kms around the Venue) on event days. On-the-spot fines will be issued to offending motorists. For more information about parking restrictions around Suncorp Stadium, please contact the Brisbane City Council.


Can I park in the city and walk to the Stadium?

Yes. Proceed along Roma Street towards Petrie Terrace and walk towards the Stadium along either Milton Road or Caxton Street.


Is there accessibility parking at Suncorp Stadium?

There is limited accessibility parking at Suncorp Stadium and bookings are essential. Please contact reception on 07 3331 5000 to discuss parking for the event you are attending. 


Is there accessibility drop off zone at Suncorp Stadium?

There are 2 accessibility drop off points. They are located on:

  • Caxton Street - immediately north of Gates D and E (northern entry gates)
  • Castlemaine Street - corner of Chippendall Street close to lift access for Gates A and B (southern entry gates)


View the Stadium Seating Map to see this location.



What is the closest bus station to Suncorp Stadium?

Suncorp Stadium bus station is located directly under the Stadium and has easy access to the plaza to enter via Gates A & B. There are also a number of other bus stops in Suncorp Stadium area. Visit Translink to plan your journey.


Where is the closest train station to the Stadium?

The closest rail station to the Stadium is Milton Road. A pedestrian walkway directly from the Stadium to the station is located at the Southern Plaza. The next closest rail station is Roma Street. Visit Translink to plan your journey.


Is there a taxi rank at Suncorp Stadium?

The taxi rank is located on Castlemaine St outside Sports House. View the Stadium Seating Map for more information.


Is there a ride share zone at Suncorp Stadium?

No. Suncorp Stadium is a public transport destination. In the interest of the local residents, there is no area for rideshare around the Stadium. Please visit Translink to plan your journey.​


Do I get free public transport with my event ticket?

Your event ticket includes FREE public transport to and from Suncorp Stadium on all regular Queensland Rail train services and Transport for Brisbane bus services. You must have your event ticket to ride. Visit Translink to plan your journey.


Can I get free public transport if I have not collected my event tickets yet?

Patrons can use their confirmation email from Ticketek if tickets are purchased before the event and are being collected from the venue.


How do I apply for coach parking?

Coach operators MUST apply for a parking permit as there is limited capacity in designated on-street parking zones for coaches.  Please fill out our Coach Parking Application Form to apply for your coach parking permit.

Tickets for all events held at Suncorp Stadium should only be purchased through Ticketek. All questions regarding ticketing should be directed to Ticketek on 13 28 49.

 

Where can I buy tickets for events at Suncorp Stadium?

Ticketek is the only authorised ticketing agent for events at the venue. Suncorp Stadium has no obligation to honour tickets purchased from unauthorised re-sellers such as Viagogo, Ticketmaster Resale, Tickets, Ebay, Gumtree, Tickets Australia, Ticket Merchant, Ticket Blaster, Ticket Bis and Queenoftickets.
 

Can I buy tickets at Suncorp Stadium on the event day?

Provided an event is not sold out beforehand, tickets are available for purchase and collection from gate opening times on event days. Ticket offices are located at Gate A, Gate B, Gate D and Gate E. View the Stadium Seating Map to see these locations.

Please note some ticket offices may be closed depending on the event.


Are there alcohol-free seating options?

At some events there are unlicensed seating options available via Ticketek. Patrons are not permitted to consume any alcohol in these areas.


I have lost my ticket. What should I do?

Keep a record of your transaction and account number to assist staff to quickly handle any query. Contact Ticketek on 13 28 49 before the event.

If you lose your tickets on the way to the event, please see staff at any of the ticket offices located at the venue. To view the location of these ticket offices, please see the Stadium Seating Map.


Does my child need a ticket?

Depending on the event you are attending, your child may not need a ticket if they do not occupy a seat. This is up to the discretion of the club or promoter. Please contact the Brisbane Broncos, Queensland RedsBrisbane Roar or Suncorp Stadium for more information.


I want a refund on my ticket. What should I do?

All ticket refunds will need to go through Ticketek. Ticketek states that "a refund or exchange of a ticket is applicable if an event cancels, is rescheduled or significantly relocated. A refund or exchange of a ticket is not applicable as a result of a change in your personal circumstances, a change of mind or an incorrect purchase".

If you would like to submit a request for a ticket refund, please use the Ticketek Contact Us Form and provide the following details:
 



I have injured myself and would like to relocate to more accessible seating. What should I do?

Please contact Ticketek if you would like to change your original seating location due to medical reasons.


How do I qualify for a concession ticket?

Concession availability and entitlements vary from event to event, depending on the club or promoter. Information about concession tickets will be provided at point of sale on the Ticketek website.

For more PWD and accessibility information, please visit our Accessibility page.



Is accessible seating available at Suncorp Stadium?

Accessible seating is available at Suncorp Stadium and can be purchased through Ticketek on 1300 665 915. Please see the staff at your gate for the best accessible route to your seat.


Are accessible toilets at Suncorp Stadium?

Accessible toilets are located throughout Suncorp Stadium. Please see the friendly event staff inside the venue to locate the closest accessible toilet to your designated seating location.


Is there wheelchair access to all seating areas?

All designated accessible seating is located without the need to utilise the stairs, or is accessible via lifts. Please see the friendly event staff at your gate for the best accessible route to your seat.


Are there accessibility parking or drop off areas at Suncorp Stadium?

There is limited accessibility parking at Suncorp Stadium and bookings are essential. Please contact reception on 3331 5000 to discuss parking for the event you are attending.

View our Stadium Seating Map and Stadium Overview Map to see the location of our major facilities.



Is there a TAB facility inside Suncorp Stadium?

Betting facilities are available on level 3 near section 326 inside Suncorp Stadium.


Are there water bubblers inside Suncorp Stadium?

There are water bubblers available throughout the venue. Please ask one of our friendly event staff for directions to the closest one. 


Is there parent rooms and baby changing facilities inside Suncorp Stadium?

Parent rooms are located on level 3, near the Northern Information Desk. Please see friendly staff at information desk for access. 


Is cloaking available at Suncorp Stadium?

Free cloaking is available at North and South Information Desks. Collection can be made up to 30 minutes post match.  


Do you have somewhere I can go to pray or mediate during events?

Suncorp Stadium can provide a “quiet space” for religious observation or other requirements. Depending on its availability, a space on Level 3 near the south-west corporate area can be utilized. But if not, another space can be arranged. Those requiring access to a quiet space on event days should advise one of our Stadium Event Staff (wearing green shirts) who will make the necessary arrangements.


Do you have ATMs?

There are ATMs located at the North and South information desks inside the stadium. All merchandise and catering outlets are equipped with EFTPOS facilities. 


Do you have First Aid facilities?

First Aid facilities are available. Please ask one of our friendly event staff to contact First Aid for you. 


Where can I go to collect lost property?

If you have left items at the stadium on event days, please call Reception on 3331 5000 during regular business hours to arrange collection.