Brisbane Roar, in collaboration with Suncorp Stadium, have developed a sustainable operating model for the clubs match days at the venue. As a result, the Level 3 Southern Grandstand will be closed along with the Eastern Grandstand for select games throughout the season.
Brisbane Roar matches are not same seat events and Stadium Members Card/s will not scan entry into the venue.
To provide the best possible facilities for you in this configuration as well as providing a consistent experience for the upcoming A-League season, all Stadium Members will be relocated to best available seating in the Eastern Grandstand on Level 5. This will provide all attending Stadium Members with Premium seating, along with access to the Emerald Lounge facilities.
Gate C will remain open for Stadium Members only to enter the venue, where our team will be on hand at the Members Concierge Desk to assist any Members and Guests.
How To Access Digital Tickets for Roar Events
STEP 1
Login to the Members Portal and click on the Digital Tickets tab.

STEP 2
The next page will show a – – Select Event – – drop down, click to choose the match you would like to Access Digital Tickets for, you will also be able to use Complimentary Guest Pass tokens or purchase Guest Passes.

STEP 3
Once you have selected a Brisbane Roar event, you will note within this event that a message appears where your reserved seats would usually appear – There is no Members seat/ticket available for this event – that is because all Stadium Members are accessing best available seats and not their regular seating for Brisbane Roar events.
To access best available seats, click on the ACCESS GUEST PASSES button in the bottom right corner of the Digital Ticketing screen.

STEP 4
You will note on the next screen you have Bonus Tokens in your bank. These tokens are in replacement of your regular seats – so if you have 2 Membership seats, you will see 2 Bonus Tokens for each Brisbane Roar event.

STEP 5
You will then see the mapping area; you can select one of the available sections which has a blue box around it. Once you select the section, click NEXT.

STEP 6
You will now be able to select Available seats on that sections map. Once selected the seats will highlight blue then click NEXT.

STEP 7
On the final Payment step, if you have used your Bonus Tokens (in replacement of your regular seats) or Guest Tokens (Complimentary), no payment will be required, and you can finalise by clicking SUBMIT. If you have purchased additional Guest Passes, an area to select Credit Card or Invoice payment will appear, complete the payment selection process and click SUBMIT.
STEP 8
Whether payment was required, or you used tokens the final screen will present the above confirmation. You can then select SEND TICKETS to access the digital ticketing.


FAQ's
Yes, please follow the instructions above to access Digital Ticketing for the Brisbane Roar events, you will be able to access the following:
- Best Available seats in replacement of your regular Members Seats usingBonus Tokens
- You will also still have 1 Complimentary Guest Token for each seat you hold; and
- The ability to purchase additional Guest Passesfor $35 each.